Consulting
con·sult·ing
/kənˈsəltiNG/
Adjective
Engaged in the business of giving expert advice to people working in a professional or technical field.
At Applichem, we don’t have salespeople, we have adhesive consultants.
And at Applichem, you’re not just a customer, you’re an ally. We aim to be an adhesive & tape ally to each and every one of our customers.
As your adhesive & tape ally, we don’t just quote you a product. Our team is here to ensure you are completely comfortable with every aspect of your adhesive process, and we’ll work together with our allies to ensure you receive the proper training, equipment and adhesives, for all of your adhesive needs and challenges.
How do we do it? Although a lot has changed over the years, our consulting hasn’t.
As your adhesive & tape ally, we feel it is our job to guide you to the right solution, and make sure you’re 100% comfortable with every aspect of your adhesive process.
Whether it be an onsite visit or video call to view your process and application, or just a simple phone call, one of our experienced consultants will review your application and the products that you are currently using.
Once we have found out a bit about your application, we like to do some product testing before providing our final recommendations.
With our in-house lab and access to current innovative technologies, we will determine what product will best fit your need. Whether we conduct testing on one of our existing products, or develop a custom adhesive for your process, we will develop or reformulate products to ensure we’re providing you with the best solution!
But it doesn’t stop there – customer service has always been, and continues to be, our number one priority!
Once we’ve provided you with an adhesive solution, we are always there to answer any questions, address any issues, and help you find a solution to any future adhesive needs.
As an ally, you will have a dedicated representative from our team, who will both visit onsite (or virtually!) and phone regularly, to ensure you are being taken care of!
Is your vendor an ally? Whether it be guiding you through to an adhesive or tape solution, supplying your current adhesive needs, or assisting you in any other way, our staff is on call at any time with the resources required to take care of all your adhesive needs!
